Shipping policy
At ElectraNest, we offer several delivery options to give our customers flexibility when placing an order.
Shipping Options and Costs
The following delivery options are available at checkout:
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Standard Shipping: Free — estimated delivery within 5–8 business days.
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Economy Shipping: £24.99 — estimated delivery within 3–5 business days.
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Express Shipping: £59.99 — estimated delivery within 1–2 business days.
Delivery estimates are provided in business days and may vary depending on product availability, the delivery address, courier operations and circumstances beyond our control.
Order Processing
Orders are subject to payment confirmation and product availability. Any applicable processing or dispatch information will be communicated through the checkout process or order confirmation where available.
Delivery estimates should not be treated as guaranteed delivery dates unless expressly confirmed.
Shipping Charges
The shipping method and applicable charge will be displayed at checkout before you complete your purchase.
Standard Shipping is free for eligible orders. Economy and Express Shipping are charged at the rates stated above.
Delivery Issues
If your order has not arrived within the estimated delivery window, or if your parcel arrives damaged, please contact us at support@electranest.shop.
Please include your order number and relevant details so we can investigate.
Contact
ElectraNest
Email: support@electranest.shop
Phone: +44 7723 140759
Address: 8 Hill St, Galashiels TD1 3BQ, UK